Welcome to the Right Exposure Help Centre. We've compiled answers to our most common questions to help you find the information you need quickly. If you can't find the answer you're looking for, please don't hesitate to contact us directly.
We offer two convenient ways to order, depending on the product:
Absolutely. For all custom-branded orders, we provide a detailed digital proof for your approval. Production on your order will not begin until we have received your final approval of this proof. This ensures you are completely satisfied with the design.
Minimum order quantities vary by product and are listed on each individual product page. For our custom business signs, there is no minimum order quantity.
For the best possible quality, we strongly recommend providing your logo in a vector file format. The most common vector formats are .AI (Adobe Illustrator),.EPS, or.PDF. High-resolution raster files like.PNG or.JPEG (300 DPI or higher) may also be acceptable for some products.
Not a problem. Our team can often work with the file you have. In cases where the file is not suitable for production, we offer design services to recreate your logo in a high-quality vector format. Please contact us to discuss your needs.
We include up to two rounds of minor revisions for each custom order at no extra charge to ensure you are happy with the design.
Production time begins *after* you have approved your final digital proof. For most promotional products and PPE, standard production is approximately 7-10 business days. Custom sign timelines will be provided with your detailed quote. Please note that shipping time is additional.
Yes! If you are in Whitby or the surrounding Durham Region, you can select "Local Pickup" at checkout to pick up your order from our **Whitby location** and save on shipping costs.
Once your order has shipped, you will receive an email notification with the carrier's tracking number.
Yes. We are committed to workplace safety. All our safety workwear is sourced from reputable brands that meet or exceed Canadian safety standards. This includes products that comply with:
If you have questions about a specific product or standard, please contact us for details.
We are a 100% Canadian owned and operated company based in Whitby, Ontario. We are proud to offer a wide selection of Canadian-made products, which are often labelled as such in our catalog. If this is a priority for your project, please contact us and we will be happy to guide you to the right items.
You can reach us by email, phone, or by using our online contact form. Our team aims to respond to all inquiries within one business day.
Our office is open Monday to Friday, from 9:00 AM to 5:00 PM EST.
Here are a few tips to make your visit to our website as enjoyable as possible:
Clicking "Home" at any time will take you back to our main welcome page. You can see the latest news and learn about upcoming events by clicking the "News & Events" button. To see our current special offers, click the "Specials" button. Learn more information about our company and its history by clicking the "About Us" button. For our contact information (phone, address, etc.), please click the "Contact" button. In the "Links" area, you'll find an impressive listing of other websites that we recommend you visit.
Be sure to stop by our online showroom to view our featured items. Click "Showroom" to enter. If you see something you like, just select the item for more details. You can then add the item to your cart to request more information or place an order directly from our site!
In the "Stores" area, you'll find links to our online company stores. Click on any of the stores to see what's inside. You can then get more detailed information on any of the items in the store, request more information from us, or place an online order!
Click "View Cart" at any time to review the items in your cart. Don't forget that you have to check out by clicking "Check Out" in order for your cart to be sent to us. All of your personal information (including credit card information) will be submitted using industry-standard SSL encryption.
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If you need further assistance using our website, please don't hesitate to let us know! We're always here to help!